People and Well-being
Effective People Management
COURSE ENGLISH EDITION / NOV 2025
Effective People Management
SYNOPSIS:
In today’s rapidly changing non-profit sector, effective people management is crucial for sustaining motivation, development, and diversity within organisations. This training course equips participants with best practices for recruitment, performance management, talent development, and volunteer management. Emphasis is placed on building an inclusive culture, fostering well-being, and creating policies aligned with flexible, new working methods.
Participants will leave the training with the ability to:
- Review and design an improved recruitment, selection, and onboarding process.
- Define a robust performance evaluation system and training development strategy.
- Align compensation and benefits with the flexible needs of today’s social job market.
- Create policies that enhance organisational culture, well-being, and DEIB (Diversity, Equity, Inclusion, and Belonging).
This module invites participants to reflect on and redesign their current people management policies to strengthen resilience and foster a healthier work environment in their organisation.
AUDIENCE:
This training is designed for leaders and teams in all types of NGOs, civil society and social sector organisations who want to enhance their people management practices. It is tailored for those who seek to address challenges such as talent retention, performance management, volunteer engagement, and promoting diversity and inclusion, while adapting to new work cultures and flexibility.
TRAINER:
Principal Consultant at Stone Soup Consulting in the areas of Human Resources Management and Corporate Social Responsibility (CSR). Master in Psychology from the Faculty of Psychology of the University of Lisbon (2003), Master’s Degree in Human Resources Management from ISCTE Management School (2009) and Postgraduate Diploma in Creativity and Design Management for Business Innovation from IADE (2011).
She has more than 18 years’ professional experience in human resources consultancy and organisational social responsibility practices, particularly in the design of organisational development programmes and projects.
At Stone Soup Consulting, she has coordinated Organisational Diagnostics and Audits (nationally and internationally) for several several organisations with an environmental impact, such as: Biosfera (Cape Verde), NCD- Birdlife International (Senegal), PRCM – Partenariat Régional pour la Conservation de la zone and Marine, VCF – Vulture Conservation Foundation, among others), and later helped to draw up strategic and operational strategic and operational development and training plans.
She has extensive experience in facilitating participatory processes, organising teamwork sessions, facilitating focus groups and co-creating concrete action plans for public and social organisations. Liliana is Portuguese, and is fluent in English, French and Portuguese.
THE TRAINER ALSO TEACHES:
CONTENT:
Module introduction:
- Welcome and an overview of objectives, expectations, and topics.
Attract and select talent
- Strategies for recruitment and selection, focusing on diversity and inclusion.
- Defining recruitment strategies
- Selecting candidates using various methods (e.g., work samples, simulations, behavioural interviewing)
- Strategies for Attracting Volunteers
Develop your talent
- Best practices in performance evaluation and talent development.
- Defining competencies
- Goal setting
- Identifying training needs
- Creating development plans for individuals and teams
Competitive compensation and benefits
- How to adapt compensation and benefits to align with current flexible work models.
- Meeting the emotional and professional needs of staff and volunteers.
New ways of working challenges
- Addressing the cultural challenges posed by modern work environments.
- Focus on fostering wellbeing and promoting diversity and inclusion within the organisation.
Conclusion
- A final summary of key takeaways.
- Additional resources and exercises for participants.
Check other course editions
We have created this course customised also in other languages
Check all other courses
Hourly Schedule
10th November 2025
- 15 - 18
- Effective People Management: Session 01
-
Speakers:
Liliana Dias
11th November 2025
- 15 - 18
- Effective People Management: Session 02
-
Speakers:
Liliana Dias
